21+ | Safe Gaming

tkbk Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits — tkbk gives you deposit limits, self-exclusion, and 24/7 support.

Why is responsible gaming important?

Online gaming and betting should be a form of entertainment — it should never be a source of financial stress or mental health issues. tkbk always believes that a player's happiness and safety is the greatest win. That is why we are committed to creating a safe, transparent, and responsible gaming environment for players in Bangladesh.

The core idea of responsible gaming is that you make the decisions, not the game. How much time you spend, how much money you use, and when you stop — these decisions need to remain entirely in your hands. tkbk provides all the tools and support you need to stay in control.

Remember, there is no guarantee of winning — the outcome of every game is completely random and not predetermined. So never place more bets in hopes of recovering money you have lost. Set an entertainment budget and play within that limit.

Only people aged 21 or older may register and play at tkbk. Minors are strictly prohibited from opening or using an account. We take strict measures to verify age and reserve the right to suspend any account where there is reasonable suspicion.

Our Safety Tools

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Requests to increase a limit take effect after a 7-day review.

Session Time-Out

Use the automatic log-out feature after a set period of time. Choose 30 minutes, 1 hour, 2 hours, or a custom duration — so taking a break is easy.

Self-Exclusion

If you feel gaming is going beyond your control, you can exclude yourself for 30 days, 6 months, or permanently. During exclusion you will not receive any bonuses or promotional offers.

Bet Limit

Set a maximum amount for each bet. This limit protects you from a large loss and helps with financial planning.

24/7 Bangla Support

If you have any concerns about gaming, contact us via live chat at any time. Our trained team will guide you in Bangla and help you take the steps you need.

Cooling-Off Period

Choose a cooling-off period from 1 day to 6 weeks for a temporary break. During this time you will not be able to log in to your account, but any balance you have will remain protected.

Recognise the warning signs of a problem

If any of the following applies to you, contact our support team or consider taking a temporary break.

You are spending more money trying to recover losses and repeatedly failing.

You are gaming for long periods while neglecting responsibilities to family, friends, or work.

You are taking loans, dipping into savings, or borrowing money from others to fund gaming.

When you try to stop gaming you feel restless, anxious, or irritable.

You are hiding the truth or lying to loved ones about your gaming.

You are using gaming to escape stress, depression, or loneliness.

You are spending more than your set budget and cannot stop.

Ask yourself

The first step in responsible gaming is being honest about your own habits. Ask yourself the following questions:

1

Do I see gaming as entertainment, or as a way to make money?

2

Do I set a specific budget before playing and stick to it?

3

Can I accept a loss calmly and stop when I need to?

4

Is my gaming kept within the time I have outside of family and work?

5

Have I ever placed a bet using borrowed money or emergency funds?

6

Do I feel uncomfortable talking to family or friends about my gaming?

Responsible Gaming Tips

  • Set a specific budget before you play and only use that amount.
  • Take regular breaks — do not play for hours on end without stopping.
  • Avoid gaming when drinking or feeling low — your ability to make good decisions is reduced.
  • Withdraw a portion of your winnings — do not bet all your winnings again.
  • Let a loved one know you are gaming — transparency helps prevent addiction.
  • Do not make gaming your only entertainment — spend time on other hobbies and social activities too.

For ages 21+ only — minors are not permitted

tkbk follows a strict age verification policy. Only Bangladeshi citizens aged 21 or older may open an account and play on this platform. Parents, please keep parental controls enabled on children's devices.

Contact us for help

If you feel gaming is causing a problem, do not wait — reach out to us. Our team of specialists is always ready to point you in the right direction.

Live Chat Support

Live chat in Bangla is available 24 hours a day, 7 days a week. Speak to us directly for any responsible gaming questions or to set up self-exclusion.

Email Support

You can send detailed issues or self-exclusion requests by email to: [email protected] — we aim to respond as quickly as possible.

How to set up self-exclusion

  1. Log in to your tkbk account.
  2. Go to the "Responsible Gaming" section in Account Settings.
  3. Select the "Self-Exclusion" option.
  4. Choose the exclusion duration (30 days / 6 months / permanent).
  5. You will receive a confirmation email — exclusion takes effect immediately.

If you have any trouble, email [email protected] directly or contact us via live chat.

Responsible Gaming FAQ

Log in to your account settings and set a deposit limit from the "Responsible Gaming" section. You can choose daily, weekly, or monthly limits — all three options are available. Lowering a limit takes effect immediately, but increasing it takes effect after a 7-day review.

Yes, your account balance remains fully protected during self-exclusion. However, you will not be able to play any games, make deposits, or claim bonuses during the exclusion period. Contact us via live chat for questions about withdrawals.

tkbk verifies age at registration and investigates suspicious accounts. If an account is found to belong to someone under 21, it is closed immediately. Parents are advised to use parental control software on shared devices.

A cooling-off period is a temporary break — from 1 day to 6 weeks — after which your account is reactivated automatically. Self-exclusion is longer-term and stricter — it can be 30 days, 6 months, or permanent, and cannot be cancelled before the period ends. For serious problems, self-exclusion is the right step.

As a first step, contact tkbk via live chat or at [email protected]. Our team will help you set up self-exclusion and take the next steps. You should also talk to a trusted family member or friend and seek advice from a mental health professional.

Yes, whatever payment method you use — bKash, Nagad, Rocket, or bank transfer — your set deposit limit applies across all of them. The minimum deposit is ৳200, and the limit is calculated based on your account's total deposits.

Enjoy tkbk's best games safely

Play responsibly within your limits and enjoy the entertainment. Cricket betting, slots, or live casino — all on one safe platform.

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