tkbk's Privacy Policy
How your personal information is collected, stored, and kept safe — this policy explains everything clearly.
Last Updated: January 2026
This privacy policy may change at any time. If it does, we will post a notice on the site.
1. Introduction and Overview
tkbk is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy describes how tkbk collects, uses, stores, and protects your personal information.
By using our website tkbk.cam, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
This policy applies to all users — those who simply browse, registered members, and those who carry out financial transactions are all covered by the same policy.
2. What Information We Collect
2.1 Information You Provide Directly
Information you provide yourself during account registration or while using our services includes:
- Full name and date of birth (for age verification)
- Email address and contact details
- Payment details — bKash, Nagad, Rocket, or bank account information
- Identity verification documents (national ID card or passport)
- Username and password
2.2 Automatically Collected Information
When you browse our platform, some information is collected automatically:
- IP address and device identifier information
- Browser type, operating system, and language settings
- Pages visited, clicks, and session duration
- Information obtained from cookies and similar tracking technologies
- Game play history and betting records
2.3 Information Received from Third Parties
Sometimes, for identity verification or fraud prevention purposes, we may collect additional information from trusted third parties. This information is used solely for security and compliance purposes.
3. Purpose of Data Use
tkbk uses your information for the following legitimate purposes:
3.1 Account Management and Service Delivery
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers)
- Managing bonuses, rewards, and VIP benefits
- Providing customer support and resolving complaints
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Age verification — ensuring services are available only to those aged 21 or above
- Complying with responsible gaming policies
- Protecting the security and integrity of our systems
3.3 Service Improvement and Communication
- Improving platform experience and functionality
- Showing personalised content based on your preferences
- Sending important account notifications and updates
- Diagnosing and resolving technical issues
4. Data Sharing and Disclosure
Important: tkbk does not sell your personal information to third parties. However, information may be shared in certain circumstances.
4.1 Service Provider Partners
We work with selected third parties for payment processing (bKash, Nagad, Rocket), identity verification, and managing technical infrastructure. These partners receive only the information necessary to provide specific services and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information to comply with court orders, legal processes, or valid requests from government authorities. Information may also be shared to assist in investigations into fraud or money laundering.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance.
5. Cookie Policy
tkbk uses cookies and similar technologies. Cookies are small text files stored on your device.
5.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and security
- Functional Cookies: For remembering language preferences and personalised settings
- Analytics Cookies: For understanding site usage and improving services
5.2 Cookie Control
You can block or delete cookies by changing your browser settings. However, blocking essential cookies may cause some platform features to not work properly.
6. Data Security Measures
tkbk has implemented industry-standard technical and administrative measures to keep your information safe:
- SSL encryption — all data transfers are encrypted
- Passwords are stored using strong hashing algorithms
- Regular security audits are conducted on our servers
- Access control — only authorised staff can view sensitive information
- A rapid notification process exists in the event of a data breach
- Regular backups and a disaster recovery plan are in place
Please note: No method of transmitting information over the internet or electronic storage is completely secure. However, we make every effort to keep your information safe. If you notice any suspicious activity, please let us know immediately.
7. Data Retention Period
We retain your personal information for as long as necessary:
- Information for active accounts is retained for as long as the account remains active.
- Even after an account is closed, financial transaction records may be retained for a specified period due to legal obligations.
- Some information may be retained for an extended period for fraud prevention purposes.
- Relevant information is retained for the resolution of legal claims or disputes.
At the end of the defined retention period, we securely delete or anonymise your information so that you can no longer be identified.
8. Your Rights
As a tkbk user, you have the following rights:
Right to access information
You may request to know what information we hold about you.
Right to rectification
You may request correction of inaccurate or incomplete information.
Right to erasure
In certain circumstances, you may request that your information be deleted.
Right to object
You may object to the processing of your information for specific purposes.
To exercise these rights, email [email protected]. We will process your request within a reasonable time. Please note that due to legal obligations, some requests may not be fully fulfillable.
9. Minor Users
21+ Age Policy: tkbk is for those aged 21 or above only.
Our services are for individuals aged 21 or above only. We do not knowingly collect any personal information from minors. Age is verified at the time of account registration.
If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the account will be closed. If you suspect a minor is using our platform, please notify us at [email protected].
10. Policy Changes
tkbk may update this privacy policy from time to time. When changes are made:
- The updated version will be published on this page and the "Last Updated" date will change.
- For significant changes, registered users will be notified by email.
- Continued use of the platform after changes are made will be considered as your agreement to the new policy.
We therefore recommend reviewing this page regularly.
11. Third-Party Links
The tkbk platform may sometimes reference third-party services (such as payment gateways). These external services have their own privacy policies for which tkbk is not responsible. We recommend that you read the privacy policy of any third party before transacting with them.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team. We will process your request as quickly as possible.
Protecting your information is our responsibility. At tkbk you are in safe hands — with SSL encryption and fair play guaranteed, we are always here for you.
Our 24/7 live chat support is available directly from the site. For detailed privacy-related questions, please email us.
Contact Information
Want to know more?
Read our Terms and Conditions, Responsible Gaming guidelines, and FAQ pages.